The Naggening

Last year my mother complained persistently that one of my dad’s British pensions was now being wired to her account rather than some other way that didn’t involve a fee. She asked me to call the UK on several occasions, each time securing a promise that this was a “Mistake” and that the money would be refunded.

After her death in late September I called them again to notify them of this, and to remind them about the promised refund.

I called again this morning. It’s been referred up the ladder. Honestly, it’s not that much money and certainly not worth the time it’s taking to get it, but as my sister reminds me, she was really adamant about it.

If nothing comes of it this time, or if they say it can’t be done, I’ll be fine with that: I just want to know so I can take it off the list of things that I need to take care of (and it’s me rather than my siblings because I don’t get charged extra for international calls). You wonder if it’s simple incompetence or a simple delay tactic: leave it long enough and people will drop it because it’s too much trouble.